When you receive a plain-text email, you probably just hit reply and send a plain-text reply. But, you don't have to stick to the simple formatting if you usually use rich text or HTML. Simply select a different format option from the Message Format dropdown list on the main menu of the email. (In 2000, select Format | Rich Text or Format | HTML.) Keep in mind, though, that your recipient may not be able to see all the extra formatting if he can't view rich text or HTML mail.
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